Shipping Policy

Simple, transparent rates — exactly what you'll see at checkout.

PROCESSING TIME

Orders typically take 1–3 business days to process. We're a small team and we review and process every order personally — you'll receive a shipping confirmation with tracking once your order leaves the warehouse.

Warehouse hours are Monday–Friday, 10am–4pm. Our fulfillment centers handle multiple brands, so processing times may occasionally vary during busy periods.


USA — CONTIGUOUS 48 STATES

Shipped from Huntington Beach, California

Orders ship Standard (3–4 business days) via UPS, FedEx, or Daylight Transportation. Rates are based on order value at checkout.

ORDER VALUE (USD) SHIPPING RATE
$0.00 – $139.99 $15.00
$140.00 – $299.99 $25.00
$300.00 – $499.99 $35.00
$500.00 – $1,194.99 $50.00
$1,195.00 – $1,999.99 $75.00
$2,000.00 – $3,000.00 $100.00
$3,000.01 and up $150.00


HAWAII

Shipped from Huntington Beach, California

Hawaii orders also ship from our Huntington Beach warehouse. Rates are slightly higher due to carrier costs to the islands.

ORDER VALUE (USD) SHIPPING RATE
$0.00 – $139.99 $15.00
$140.00 – $299.99 $35.00
$300.00 – $499.99 $50.00
$500.00 – $1,195.00 $75.00
$1,195.01 – $2,500.00 $125.00
$2,500.01 and up $175.00


AUSTRALIA

Shipped from our China Warehouse · Rates in AUD

Australian orders ship via DHL or FedEx. Transit time is typically 5–12 business days.

ORDER VALUE (AUD) SHIPPING RATE (AUD)
$0.00 – $216.98 $23.25
$217.00 – $464.99 $54.25
$465.00 – $914.99 $69.75
$915.00 – $1,852.99 $115.00
$1,853.00 – $3,100.00 $255.75
$3,100.01 and up $348.75


INTERNATIONAL

Shipped from our China Warehouse · Rates in USD

We currently ship to the following countries: Canada, United Kingdom, Europe, New Zealand, Japan, Israel, South Korea, and United Arab Emirates.

We do not ship to all countries at this time due to shipping costs and import duty complexity. International orders ship via DHL or FedEx with a typical transit time of 5–12 business days depending on your location.

ORDER VALUE (USD) SHIPPING RATE (USD)
$0.00 – $139.99 $15.00
$140.00 – $300.00 $35.00
$300.01 – $589.99 $45.00
$590.00 – $1,159.00 $85.00
$1,159.01 – $2,000.00 $165.00
$2,000.01 and up $225.00

DUTIES, CUSTOMS & IMPORT TAXES

VAT, duties, and import taxes are not included in our prices. The customer is solely responsible for any taxes or duties assessed upon delivery. These charges vary by country and order value, and Unifoil has no control over them and cannot predict what they may be.

Important: We will not mark international orders as gifts or misrepresent the declared value of any shipment. We cannot and will not do this under any circumstances. If a parcel is refused or abandoned at customs, Unifoil cannot be held responsible for the loss.

Unifoil will not accept a return on any order where the customer has refused to pay customs or import charges.


ORDER CHANGES, ADD-ONS & CANCELLATIONS

We do not accept cancellations once an order has been placed. If you need to make a change or add an item, email us as soon as possible at support@uni-foil.com with your order number in the subject line:

#9999 – Change
#9999 – Add On

Please do not place a second order to add parts — email us and we'll update your original order. If a duplicate order is placed and we need to cancel one, a 15% restocking/processing fee will be deducted from the refund.


DAMAGED OR LOST SHIPMENTS

If your order arrives damaged or appears to be lost in transit, contact us at support@uni-foil.com with your order number and photos of any damage. We'll work with you and the carrier to resolve it as quickly as possible. Please note that carrier claims can take time to process.


QUESTIONS?

Email us at support@uni-foil.com , text or call. +1 (858) 284-8107. We're a small team and we get back to every message — usually within 1–2 business days.